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Welcome to Mabdeck Support!
Guides for managing your Mabdeck solution, UK industry compliance and the latest updates. Search or browse below.
Mabdeck Support
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UK Industry Compliance Module The UK Compliance Module is Mabdeck's dedicated compliance management solution for organisations responsible for operating, managing, maintaining, or overseeing heat networks across the United Kingdom. As the heat network sector moves towards greater regulatory oversight, organisations are expected to demonstrate compliance with consumer protection requirements, operational standards, maintenance obligations, audit requirements, and future technical assurance frameworks. Ofgem is now the regulator for heat networks in Great Britain, while DESNZ is developing technical standards through the Heat Network Technical Assurance Scheme (HNTAS). The UK Compliance Module helps organisations create a structured, auditable approach to compliance by bringing together assets, documents, maintenance activities, incidents, complaints, inspections, and compliance records in a single platform.
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Managing your Mabdeck Solution This section serves as a resource for effectively managing your Mabdeck solution. It encompasses articles on various topics, including asset management, the generation of bills and statements using billing profiles, customer support, billing administration, overall administration and management, finance, as well as document placeholders and related documents and policies.
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Mabdeck for your consumers This section serves as a resource for managing your Mabdeck solution, encompassing articles related to various topics such as the Consumer Web Portal, Consumer Resources, and the utilization of Mabdeck on mobile applications.
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Mabdeck updates This section serves to provide clarity on the updates related to Mabdeck. It encompasses announcements, forthcoming roadmaps for Mabdeck, release notes, and any ongoing service incidents.
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