Orbit connects communal and district heating networks to a modern, cost effective and open-protocol metering and PAYG system.
Utilising cloud technology, Orbit is hardware agnostic and provides everything expected from a traditional PAYG system, whilst modernising to reduce heat network costs and removing the need for in-home hardware.
Orbit is fully integrated with our Mabdeck Metering and Billing software and mySycous App, ready to provide all the in-home display functionality expected from residents, for a future-proofed metering and PAYG system.
Orbit Features
- Multi-utility PAYG or Credit Billing
- Lower Capex and Opex costs compared to traditional PAYG systems
- No lifetime manufacturer or HES fees
- Lower maintenance requirements compared to traditional PAYG systems
- Ability to add multiple tariff modules
- Smart or comfort tariffs
- Mobile wallet support
- Designed to meet Metering and Billing Regulation
- Open API meaning software can be operated by any billing system
- MBus and Wireless MBus as well as IoT LoRa and NB-IoT
- Integrated with mySycous App
- Integrated with Mabdeck
- Integrated with a variety of payment providers including PayPoint, Stripe and WorldPay
- Smart Home connected including Amazon Alexa
Innovative partnerships
Orbit has been supported by Innovate UK, the UK’s innovation agency. Innovate UK helps develop new products, services, and processes to grow through innovation. Orbit was selected by Innovate UK in 2019 due to the potential savings recognised for both heat network operators and consumers.
Demonstrating the flexibility and capabilities of Orbit, we have worked with L&Q, one of our existing partners and one of the largest operators of heat networks in the UK.
"L&Q Energy are excited for the potential Orbit can offer, especially its flexibility for us and our customers!" - Amy Stevens, Heat Metering & Billing Manager for L&Q Energy
How Orbit Works (LoraWAN System)
How Orbit Works (MBus System)
MySycous App
The mySycous App integrates seamlessly with Orbit to provide all the in-home display functionality expected from residents for a futureproof PAYG system. mySycous puts the residents in complete control to self-serve their account and is available in both PAYG and Credit Billing mode.
The App can be tailored directly to your consumers with complete white-labelling available.
Give control to customers:
- Ability to make payments and top-up
- Compare complete consumption history
- View account correspondence including statements
- Real time account notifications
- Update meter readings in seconds
Make Payments simple:
- Set-up reoccurring payments and auto top-up
- Access account payment barcode and add to your Mobile Wallet
- Variety of payment methods including Stripe, PayPoint and many more
Complete self-service and support:
- Self-service account management
- Access mySycous customer support through online chat