You may want to change your tariffs in Mabdeck so that you are billing your residents on updated charges. This can be done by ending the active tariff and starting a new one with new charges.
Adding an End Date to a tariff
An end date can be added to a tariff from the Tariffs and Bands page of the System Configuration section. Click show on the band where you would like to update a tariff.
Click Set End Date next to the tariff which you would like to end.
Enter the tariff end date into the Active To field. This will be last day that the tariff should be active for, and the day before you would like your new tariff to begin. This might be in the future, if you know in advance of any upcoming tariff changes.
Adding the new tariff
Once the old tariff has been ended, you can add a new tariff to the existing band with the new charges. You can check out our help article here for tips on how to do this. You can add a new tariff in the future, if you know your new tariff charges and changeover dates in advance.
Any statements that generate which cover a tariff changeover period will automatically take all tariffs into account based on their start and dates. The resident will be billed on the old tariff up to the tariff end date, then on the new tariff from the new tariff start date, so your charges will always be correct regardless of the billing dates on a statement.
Deleting a tariff
A tariff can be deleted if it has not been used on any statements. On the tariffs and bands page, click show on the band where you would like to delete a tariff.
Click the Delete Tariff button to remove the tariff, where you will be asked to confirm that the tariff should be deleted.
Clicking confirm will delete the tariff. If you cannot see a delete button, this is because statements have been raised against the tariff. Reversing the statements which have been raised will allow the tariff to be deleted.
For help on reversing statements, check out our help article here!