When a statement has been approved it is considered published and is available on the customer’s account page. It is possible to view historic statements and credit notes which have been generated on an account from the account page itself.
Click the Accounts tab on the left of the screen and search for the account where you would like to view statements. Click on the Account Name to view their Manage Account page.
Click the Statements and Invoices button to view all historic statements and Credit Notes on the account.
You can see which statements have had a Credit Note raised against them, as they will clearly display a "Credited" notification in red text next to the statement itself.
Click the small PDF icon next to a statement to view it. You can also find statement reference numbers, billing from and to dates, generation dates and statement totals in this section.
Reverse a statement from this page by selecting the statement(s) you would like to reverse on the left-hand side, then click Reverse.
For more information on reversing statements in Mabdeck, check out our help article!