If you have chosen to manage your Direct Debits through Mabdeck, then you’ll need to configure the Direct Debit setup first. This includes selecting permissible claim days, claim offsets and setting file generation parameters.
Setting up a Direct Debit configuration will allow you to set up Direct Debits on accounts, display a Direct Debit payment which will be collected on a statement, and generate reports to advise pending Direct Debit collections.
Before you begin
Make sure you have added bank account details to your client in Mabdeck. You can do this by going to system configuration and clicking the cog icon next to your client. Scroll down to add your company bank account details and click edit.
Setting up a Direct Debit Configuration
The Direct Debit configuration will need to be set up before you can start taking in payments on the accounts, and generating Direct Debit Collection reports.
Click the Direct Debit Config button on the Finance tab, then click Add Direct Debit Config.
Complete the Direct Debit Configuration form. You can use this to specify exactly how you would like to manage the Direct Debits for your network. You can find more information about what each field means below.
AUDDIS Files - AUDDIS files contain information for any Direct Debits which were set up, amended or cancelled the previous day. They will generate automatically into a server location if they are enabled. You can use these to send to the bank to advise of any changes to a Direct Debit setup, or alternatively use these yourself to keep track of updated Direct Debits. Enter an email address to set up email notifications, whenever an AUDDIS file generates.
Collection Files - Collection files will contain a list of Direct Debits which are due to collect on the claim date. You will be asked to specify a Collection File Offset if you enable Collection Files, and this will tell Mabdeck how many days before the claim date, to generate the file. You can use the collection files to send to the bank, to collect any Direct Debits which are waiting to be paid, or alternatively use these yourself to collect Direct Debits in another accounting system. Enter an email address to set up email notifications, whenever a collection file generates.
Direct Debit Letters - You can choose to enable Direct Debit letters, to send to residents to advise them of changes to their Direct Debit. Letters can generate to advise of New, Amended or Cancelled Direct Debits. If you choose to generate these letters, you will be asked to provide a contact Email and Phone Number to display on the letters, so the resident's know who to contact about their Direct Debit.
Click Add to save your Direct Debit config. You're now ready to start setting up Direct Debits in Mabdeck!
Next Steps: For a Direct Debit to be collected on an account, you'll need to set up a Direct Debit on the account itself. For help with this, see our article here.