Charlotte Axe
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Recent activity by Charlotte Axe-
Feature Release History
Feature release historyTake a look back at some of the great additions we've made to Mabdeck. Below are all the changes to functionality made since Mabdeck was first released in summer 2018. We nev...
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Mabdeck Roadmap
Sycous RoadmapWe have a commitment to ensuring that our software is constantly evolving to improve and address new challenges in the meter and billing industry. Our roadmap includes a mix of new fe...
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We've launched our Knowledge Base and Self-Service Support for Mabdeck
We are so pleased to announce that we have launched our Knowledge Base and Self-Service Support facility for our Mabdeck clients. We have utilised Zendesk as the leading customer support software ...
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We've launched mySycous.com
We have been working on better ways to improve our consumer offering outside of the Mabdeck Portal. The main driver behind this was to allow consumers to access information and resources outside of...
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We're working with HIUservice.co.uk!
We're pleased to announce we've partnered with HIUservice.co.uk HIUservice.co.uk provide a direct to consumer service for individual HIU repair and servicing, where a leaseholder or freeholder is ...
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Accessing Your Organisations Support Tickets
We just wanted to make a little announcement, well more of a notification about a feature that's available to Mabdeck users. You are able to access and view both your own support tickets and thos...
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We're launching Billing Profiles
Billing profiles are our new way to generate your bills or statements. This offers a completely new way to generate and schedule your billing runs and build template profiles, as well as setting ...
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Template Generation Upgrade
As part of Mabdeck Release 2024.8 on 10/06/2024, we have upgraded our template generation software to the latest version. The new version (DWS4) uses an enhanced rendering engine, which aims to imp...
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Secure Liberty 100 - User Guide
Please download our Secure Liberty 100 or Secure Liberty Connect booklet and user guide. This booklet is designed for schemes on which you are utilising Mabdeck or Sycous payment providers. If yo...
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Guru Systems Hub II - User Guide
Please download our Guru Systems Hub II booklet and user guide. This booklet is designed for schemes on which you are utilising Mabdeck or Sycous payment providers. If you are not utilising Mabde...