We’re excited to announce the launch of our brand-new Consumer Dashboard - redesigned from the ground up to give residents more control, clarity, and convenience. Whether you're checking your usage or managing payments, the new experience is built to make everything easier and more intuitive.
Here’s what you can expect:
A Completely New Look and Feel
The first thing your consumers will notice is the modern and refreshed user interface. We've streamlined the design to make it cleaner, faster, and easier to navigate. Whether users are using their phone, tablet, or desktop, the new dashboard is optimized for their experience.
New and Improved Navigation
Navigating their online account is now a breeze. Our redesigned menu and layout ensures that everything your consumers need is exactly where they would expect it to be - with fewer clicks and faster access to key features.
Easy-to-Understand Account
No more guessing games. The accounts current balance is now clearly displayed right on the home screen - whether this is the amount the user has outstanding from their statements, or the PAYG hub balance. They'll always know exactly where they stand at a glance.
Simplified Payments
We’ve made making payments easier than ever by moving them right to the top of the dashboard page! With just a few taps or clicks, users can pay their bill, view when their payment is due, and set up scheduled direct debits and Stripe Recurring Payments - all from the same place. It’s secure, seamless, and hassle-free.
Interactive Consumption Graph
Our updated consumption graph is now fully interactive, letting your consumers view usage trends by day, week, or month. Additionally, they can see the latest 30 meter reads for the selected property and supply type.
Latest Meter Reading at Your Fingertips
No more searching through statements - the latest meter reading is now front and centre on the dashboard. It’s easy to access and updated regularly so users can stay informed in real-time.
Manage Your Account with Ease Your security is important to us.
User security is important to us. That’s why we’ve added a simple and secure way for users to update their password and other account details directly from the Account Settings page. Keep user accounts protected with just a few quick steps.
This update is all about putting your consumers in control — making it easier to
manage their account, understand their energy usage, and take action when needed.
We’re excited for everyone to try it out!