Charlotte Axe
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Recent activity by Charlotte Axe-
PHP Vulnerability
Mabdeck has not been affected by PHP vulnerability. This was picked up by the team & patched as soon as the update was available.Our consumer facing website and help.mabdeck.com are also unaffected.
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Managing PAYG Hub Vending, Disconnections and Debt Management
The links below cover each action available to you when managing a self-disconnection event in Mabdeck. Emergency credit and non-disconnection period Third-party financial support organisations Pri...
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Audit Logging
Mabdeck maintains a comprehensive audit log of activity across the platform, providing organisations with a complete history of actions performed by users, automated workflows, and system processes...
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Supporting Future Heat Network Compliance
The Department for Energy Security and Net Zero (DESNZ) is developing the Heat Network Technical Assurance Scheme (HNTAS), which is expected to become a key component of the future technical standa...
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Connecting Mabdeck with Your Existing Systems
The Mabdeck API provides a secure and flexible framework for integrating Mabdeck with third-party systems, helping organisations reduce manual processes, improve data quality, and automate key oper...
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Monitoring PAYG Self-Disconnection Events
Mabdeck, utilising our Orbit module for PAYG, supports the monitoring of self-disconnection events and enables heat suppliers to proactively engage with accounts when defined thresholds are reached...
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Keep Information Up To Date
Administrators can update content directly, ensuring updates can be:Published immediatelyScheduled for future releaseApplied to specific properties or heat networksVersion controlled for audit purp...
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Access Control for Published Information
Mabdeck allows administrators to publish information at different levels depending on the audience, utilising your CMS. If you require access to your CMS, please speak to your Account Manager or ge...
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Account Information Sharing for Dedicated Portals
Mabdeck enables a modern, self-service experience that gives consumers easy access to the information they need. Mabdeck provides a central location for heat network consumers to access important i...
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Ofgem Reporting and Regulatory Readiness
Mabdeck provides management information and reporting capabilities to support regulatory oversight and compliance monitoring.Available reporting areas include:Billing performanceComplaintsPriority ...