How Mabdeck Generates Ofgem-Compliant Heat Network Bills
The Mabdeck Billing & Metering Platform has been designed specifically to support heat network suppliers and operators in meeting the billing, metering and consumer protection requirements that apply under the emerging UK heat network regulatory framework. Through automated billing controls, customer account management, metering integration and audit-ready reporting, Mabdeck enables organisations to produce clear, accurate and compliant bills whilst maintaining the records required to demonstrate compliance with Ofgem heat network regulation.
- Ofgem Reporting and Regulatory Readiness
- Consumer Support and Signposting
- PAYG or Prepayment Meter Compliance
- Priority Services Register (PSR) Support
- Complaint and Billing Dispute Protection
- Supply Agreement and Customer Records
- Credit, Refund and Adjustment Management
- Back-Billing Controls
- Tariff Management and Change Notifications
- Actual and Estimated Meter Reading Management
- Clear and Transparent Customer Information
- Compliant Bill Production