A key area of compliance relates to ‘back billing’, which can be enabled for a given period, such as 6 months or 12 months, providing forced control over extended billing periods.
This is being enhanced further, recognising occasions where back billing is allowed, including business customers, customer providing incorrect information, or overcharging scenarios.
Check out our Roadmap for the latest updates.
Mabdeck incorporates billing controls that can:
- Identify back-billing scenarios
- Prevent unauthorised historic charges
- Track rebilling events
- Record adjustment rationale
- Retain evidence supporting the correction
This helps organisations demonstrate that retrospective billing activity is appropriately governed and documented. If you wish to enforce forced ‘back billing’ please Get in Touch and this can be enabled for you.