Feature release history
Take a look back at some of the great additions we've made to Mabdeck. Below are all the changes to functionality made since Mabdeck was first released in summer 2018. We never stop striving to improve Mabdeck so it works the best it can for our customers and consumers.
In addition to these updates and upgrades, we're constantly releasing small tweaks, repairing bugs and fine tuning existing features. If you've got any questions on recent releases including these just Submit a Request.
Secure API Updates – 24/06/2025
We have implemented changes with the way our systems are integrates with Secure API. With this release we will now be able to accommodate devices with different supply types – this will now support electricity meters, and will streamline the process for additional supply types in the future.
Orbit API Reads Handling – 24/06/2025
We have changed the way that Orbit API handles and process new meter readings. With the new process, only readings that calculate updated consumption will be sent to Orbit. This will reduce the large amount of data going into Orbit, further optimising it’s performance.
EE Monitor Billing Mode Changes – 24/06/2025
The way in which EE Monitor Hubs interact with Mabdeck when changing billing mode has been updated in this release. When changing the billing mode from Prepayment to Credit, the Hub balance and debt transactions are no longer added to the account in EE Monitor to ensure that the account balances remains accurate.
Credit Control On Hold Status Expiry – 24/06/2025
In this release we have added further functionality to the On Hold status on accounts. When putting an account On Hold, you will now have the option to include an Expiry Date for this status, as well as including a note detailing the reason for the On Hold status. The addition of a expiry allows you to better manage debt, and helps limit unnecessary correspondence when agreements are in place with the resident.
Mabdeck .NET8 Upgrade – 02/06/2025
In this release we have upgraded Mabdeck to .NET8 as part of the upcoming release. Whilst there will not be clear indications of this change on the front-end, the code has been updated and this should show in the front-end performance. We will continue working to improve the overall performance of Mabdeck.
New Reading Robot - Meterpoint – 02/06/2025
We have created a new reading robot which will now be able to automatically uploads files from the Meterpoint system to Mabdeck, removing the need for these to be manually uploaded.
Change of Billing Mode Functionality Improvements – 02/06/2025
We have released a change to the Change of Billing Mode functionality to now lock the confirm button when changing a Hub from Prepayement to Credit mode. This had previously caused issues where the SupplyPointGroups would duplicate, resulting in an error on the account page. This change will no longer allow this error to occur
Orbit Solutions – 12/05/2025
Additional work was released for the concept of an Orbit Solution in Mabdeck, the goal of which is to make much easier and clear in Mabdeck, which hardware is required to be able to operate Orbit. The work done in this release included updating the Orbit API to take in the concept of a solution, and to validate the solutions which are being sent over.
Checkbox custom fields – 12/05/2025
Users can now add a checkbox custom field to accounts, networks, meters and properties. This adds to the existing free text custom fields which we have available, allowing users to ensure that the information they need, no matter how unique to them, can be stored in Mabdeck.
New Readings Robot – Mitsubishi – 12/05/2025
A new reading robot was created, to automatically process readings coming from a Mitsubishi system.
New Account API Endpoints – 12/05/2025
We have made changes in the API to make the account endpoints publicly available. This will allow customers to display information in Mabdeck through third-party systems
Ability to delete a meter – 22/04/2025
Sycous have implemented the ability to delete a meter from Mabdeck, in the Hardware & Supplies section, provided of course that this has not received a bill, or is in PAYG mode. This will allow users to make any hardware corrections themselves.
Credit Control Actions – 01/04/2025
More progress was made on the Credit Control structure overhaul. This release focused on the management of the actions on stages of credit control.
Orbit Solutions – 01/04/2025
Initial work started on the ability to add an Orbit “solution” to use in Mabdeck, which will ensure adding hardware to Mabdeck to be able to operate Orbit hubs is a smooth and clear process.
Orbit Event Subscription – 01/04/2025
Orbit API changes to allow users to view and subscribe to events on their hubs, including balance update and valve state change events, to track what is happening on any given hub or multiple hubs.
Guru Reading Robot Streamlining – 13/03/2025
We have streamlined the way in which we call the Guru API, to be able to get back readings from Guru Systems. Previously, we were making a large number of requests to each meter, however this has been updated to request readings at gateway level.
Credit Control Procedure Setup – 13/03/2025
A significant amount of work has been completed on the new Credit Control structure. In this release, we have re-built the functionality for creating a Credit Control procedure, and adding actions to Credit Control stages
Orbit Emergency Credit Limits – 13/03/2025
Work has been completed on Orbit, so that an emergency credit limit and a cut-off value can be stored on the hub. These values will be taken into account when the hub balance reaches zero. We will also log each time a hub reaches its emergency credit limit, uses emergency credit, and restores its balance
Careem Transaction Robot – 18/02/2025
A new transaction robot has been created, to be able to automatically process transactions in Mabdeck made via the Careem payment provider, which will be used by our clients in the Middle East.
Credit Control Account Debt Functionality – 18/02/2025
A significant amount of work has been completed on the new Credit Control structure. While we already had the ability to create account debts using the new format, this now includes the logic behind tracking account debt when refunds are added to accounts, or transactions are removed from an account. All of this work is progressing towards completely replacing the existing Credit Control structure in Mabdeck, and being able to track every single existing account debt accurately.
Statement Reversal Changes – 18/02/2025
Having identified an issue where a number of statements are becoming locked, when a reversal is attempted, we have re-written the process for statement reversal. The result of this will be that statements will no longer get stuck in a locked state.
Mabdeck Integration with Orbit events – 18/02/2025
Work has been completed on Orbit, so that Mabdeck has the ability to read all events which have taken place in the Orbit API. This means that each time a hub balance is updated in Orbit, for example, Mabdeck will receive this information and update accordingly.
Account External References for Third-Party Integration – 22/01/2025
Ability to set external reference types on accounts so that these references can be used for third-party integrations.
Credit Control Database Structure – 16/12/2024
Further work has been done to progress the Credit Control project. This includes updating the Credit Control structure in the database, to allow us to track all debts in future, rather than just those created after a credit control procedure has been set up. We have also changed the way that all transactions are added to Mabdeck in the background, to facilitate future Credit Control changes.
Orbit Events – 16/12/2024
In this release, work has been completed on the Orbit API, to allow client-specific subscribed events to be sent in 5-minute batches to the subscription webhook. These will include balance updates and valve state change events which ultimately allows the user to track what is happening on any given hub or multiple hubs at anytime on the Orbit API.
Updated Account Search – 15/08/2024
Major improvements have been made with the account search and filtering function. Users will now be able to filter and search according to more specific criteria, meaning that it is now easier to find a specific account in Mabdeck.
Network AE Payments – 22/07/2024
Changes to the Network AE payments flow, with the introduction of a hosted payment page, to improve the customer experience and flow for those making payments via Network.
Statement Generation Performance Improvements – 03/07/2024
Statement generation speed improvement. We have streamlined the statement generation process so that these will generate much faster, particularly for larger bill runs.
Docmosis Upgrade to DWS4 – 10/06/2024
Upgrade of template rendering service Docmosis to the newest version (DWS4) which will include the uploading of the existing templates in a compatible format for DWS4.
Orbit Custom Friendly Disconnect/Emergency Credit Limits – 02/05/2024
Initial work completed for custom emergency credit limits, and friendly disconnect periods in Mabdeck. This functionality will be available for users who have an Orbit solution installed in their properties. The first lot of the work includes the ability to add a custom friendly disconnect configuration to Mabdeck, which later can be applied to hubs in PAYG mode, as well as a custom emergency credit limit configuration. Although this work will be hidden for a while until it is all available, this will be tested in the background as more functionality is added, until it is all ready for the customer to use.
Orbit Improvements – 25/04/2024
A large chunk of Orbit functionality has gone live. We have made changes so that we only save hub, meter and supply controller information in the Orbit API, for the hubs which are in PAYG mode. This means that the API is only acting as a PAYG system, which is exactly what it is! This is the first step towards achieving an important goal for Orbit, which is to allow an Orbit user to bill different supplies in different modes, on the same property.
PayPoint URL in App – 25/04/2024
It will now be possible to add a PayPoint URL to a client in Mabdeck, to display to a customer in both the online account, and in the app. This is a solution available to customers whose residents make payments via PayPoint Online, where a full PayPoint Online integration is not available. This will allow customers to access the PayPoint payment page via the online account and the app.
Performance Improvements – 21/03/2024
Performance improvements on the following pages:
- Meter Reading Search
- Data Loggers
Secure Electricity Readings – 21/03/2024
Changes made to the Secure reading robot to be able to process readings for Secure electricity devices.
Guru Reading Robot Improvements – 27/02/2024
Ability to receive meter reads Guru meters with multiple registers.
Stripe Recurring Payment Refunds – 27/02/2024
Stripe recurring payments will be refunded, if it is not possible to send the payment to the hub, for PAYG units.
Bottomline Direct Debit Files – 08/02/2024
Added the ability to generate Direct Debit AUDDIS and Collection files from Mabdeck, in a format accepted by Bottomline.
PDF statements to send via email – 08/02/2024
Statement notification emails will now include a statement PDF attachment.
Hub Debt in App – 08/02/2024
Customers can now see the outstanding debt on their Secure and Guru PAYG hubs, in the app.
Power BI Reporting – 18/12/2023
New Power BI Reporting section of Mabdeck.
Stripe Recurring Payments – 18/12/2023
Integration with Stripe Recurring Payments in Mabdeck. Includes the ability to setup and manage Stripe recurring payments from the customer online account. This is integrated for both credit billing customers, and those using Guru, Secure and Orbit.
Google Social Sign-On – 14/11/2023
Integration with Google, to allow online users to set up their account, or log in via Google.
Account Management – Follow Ups – 14/11/2023
Added the ability to mark a note as requiring “follow up” on an account. Users can then be selected to follow up with the account on the date selected.
Correspondence Page Performance Improvements – 14/11/2023
Performance improvements to load in the Correspondence page more quickly.
Ability to delete a property – 14/11/2023
Following feedback from users who advised properties cannot be deleted when added in error, we have implemented the ability to delete a property when this is the case. Properties can now be deleted individually, or in bulk.
Ability to delete a supply point – 14/11/2023
Following feedback from users who advised supply points cannot be deleted when added in error, we have implemented the ability to delete a supply point when this is the case.
Ad-hoc account summaries – 21/09/2023
Introduction of ad-hoc account summaries, or one or more accounts. Generation can be triggered from the statements section of Mabdeck. This builds on the existing scheduled summary functionality.
Faulty hubs and data loggers – 21/09/2023
Ability to mark a hub or a data logger as faulty, to further promote management of faulty assets in Mabdeck.
EE Manager Account Association – 21/09/2023
Additional work completed on the EE Manager integration, to associate accounts with hubs when the device is put into PAYG mode. Automatic dissociation of the account when changed back to credit mode.
PayPoint Transaction Robot - 21/09/2023
New transaction robot for PayPoint Cash payments, for PAYG hubs. These transactions will now be added to Mabdeck automatically.
Orbit Tariffs – 26/07/2023
New option to be able to create a PAYG tariff on a billing profile, as well as creation of a Tariffs endpoint in the API, to be able to send tariffs to the hubs. Integration with Mabdeck to call this endpoint when new charges are added to the hub.
App Contact Details - 26/07/2023
Ability for a customer to update their contact details via the App.
Billing Run Notes – 26/07/2023
Ability to leave a note on a billing run.
Validation Advisories – 26/07/2023
Ability to pause an advisory from generating for a meter, for up to 3 months, if an issue has been identified.
Ability to mark a meter as faulty from the validation advisories page.
Ability to force reset passwords – 26/07/2023
Added the ability to force a password reset for an admin user.
Reading Robot Updates – 22/05/2023
Changes to reading robots, to take in readings for more Elvcaco devices.
Orbit Improvements – 27/03/2023
New functionality has been added for Orbit hubs, including the following:
- Ability to change an Orbit hub from PAYG to credit mode in Mabdeck
Self-Sign up via Unique Code – 16/02/2023
Added the ability for the user to sign-up using a unique code.
EE Monitor Manual Supply Control – 16/02/2023
Ability to manually open/close a valve from an EE Monitor device, directly from Mabdeck.
Element IOT Integration – 16/02/2023
Integration with Element IOT to automatically take in meter readings.
Live Chat on the online account - 20/12/2022
Integration with Zendesk Live Chat on the customer online account.
Mabdeck App - 18/11/2022
Release of the new and improved Mabdeck App!
Stripe Payment integration with PAYG hubs – 14/11/2022
Added the ability for Stripe payments to top up Guru, Secure and Orbit hubs.
Orbit Improvements – 14/11/2022
New functionality has been added for Orbit hubs, including the following:
- Ability to set a balance on a hub
- Show Orbit hub balance on the online account
Initial Orbit Integration – 20/09/2022
Initial work has been completed to integrate Orbit with Mabdeck, this includes the following:
- Ability to put an Orbit hub into PAYG mode via Mabdeck
- Ability to vend to an Orbit hub
- See Orbit balance information on the admin portal
EE Monitor Vending – 20/09/2022
Ability to vend to an EE Monitor hub, directly from Mabdeck
Non-Reading meter validation – 20/09/2022
Additional validation implemented to flag non-reading meters, based on the reading frequency and reporting frequency of the data logger they are connected to. Should 90% of the meters on a data logger stop reading, the an advisory will be flagged for the data logger itself.
Initial EE Monitor Integration – 17/08/2022
Initial development of an integration with EE Monitor PAYG devices, which includes the ability to add a hub to Mabdeck as well as put it into PAYG mode. This integration also includes communication with the API to pull in transactions, readings and balances.
Stripe Payment 3DS Integration – 13/07/2022
Add the ability for Mabdeck to handle Stripe payments verified via 3DS.
GoCardless Direct Debit Integration – 13/07/2022
Integration with GoCardless as a Direct Debit provider in Mabdeck. Includes the ability to setup and manage GoCardless Direct Debit mandates through the admin portal, and the customer online account. Integrated for both fixed and variable Direct Debits, as well as for failures, refunds and chargebacks.
Scheduled Summaries – 10/06/2022
Ability to schedule a summary of account to generate.
Ability to mark a customer as vulnerable – 10/06/2022
Added the ability to mark a customer as vulnerable, as well as selecting vulnerability categories and an authorised person to be able to communicate on the customer’s behalf. Custom vulnerability categories can also be added to Mabdeck to supplement the default categories available. Ability to add a vulnerability policy to display to the resident on the online account.
Improved reading validation – 10/06/2022
New and improved reading validation for meter readings, to automatically flag negative consumption, zero consumption and unusual consumption on a meter. Tolerances can be set at supply type level, to ensure flexibility. A new page has been added for validation advisories, as well as validation tolerance settings.
Readings API – 10/06/2022
A newly built API and reading database, to improve functionality and performance of readings in Mabdeck. This can also be used to push readings into Mabdeck from an external third party, or to easily get readings out of Mabdeck. If you are interested in completing a Readings API integration and would like to see our API documentation, please get in touch.
Billing Profiles – Assigning a tariff to a band – 03/08/2021
Added the ability to assign a tariff to a specific band, so that different bands can be billed on different tariffs.
Stripe Refunds – 03/08/2021
Integration with Stripe refunds, for refunds to automatically update Mabdeck accounts.
Billing profiles & new statement generation - 24/05/2021
A newly built statement generation engine to improve functionality and performance of the billing management and statement generation process. Designed to be more flexible to use across multiple clients and networks, easier to maintain and improving system outputs.
- Easier setup and utilisation of billing information across client and network levels through billing profiles that can be assigned to multiple accounts and networks.
- Faster & more efficient statement generation
- Simple to use billing modules to manage unit rate consumption, time based billing and cooling capacity charging
Stripe payments integration - 17/03/2021
Integration with the leading payments platform Stripe. With only one integration required to be able to offer Apple Pay, Google Pay and standard card payments. Payments can now be made in the consumer dashboard, with the posting and updating of payments made automatically to Mabdeck. To setup your Stripe Integration, make sure you have your account with them set up already, and simply follow the process for adding a payment provider.
Network International Integration - 08/02/2021
Mabdeck now supports payments via Network International. If you have a Network International payments account, you can configure Mabdeck to allow your customers to make card payments via their consumer dashboard login. To setup your Network International Integration, make sure you have your account with them set up already, and simply follow the process for adding a payment provider.
New currencies - 08/02/2021
Added support for Australian Dollars (AUD) and New Zealand Dollars (NZD) into Mabdeck.
Extended sign up period for consumer dashboard - 10/11/2020
We've extended the timeout period for consumer dashboard sign up emails to 14 days. We had some complaints that the time allowed wasn't sufficient for consumers, so we've made sure it's suitable for our consumers.
New data logger type - 10/11/2020
A new category of data collector device for the CMi2110
Direct debit file naming 25/09/2020
We've added the ability to change the direct debit file naming conventions to make export/import between systems easier.
New placeholders - 06/08/2020
We've added some new placeholders for credit control actions. These are:
- balance as of billing up to date
- additional accountholder
Auto-publishing credit control actions - 02/06/2020
Added the option for automatic publishing of credit control correspondence for consumers using the consumer dashboard to ease administration burden.
System notes on account pages - 02/06/2020
Automatic system actions now posted to accounts Logs & Notes for review by administrators
New placeholders - 02/06/2020
We've added some new placeholders for credit control actions. These are:
- Updated Payment Due Date
- Original Statement Due Date
- Consumption Billed
Consumer self sign up - 19/03/2020
We've changed the sign up process for consumer dashboard users. Consumers can now register their own online accounts using their unique account information. Consumers can still be invited by administrators from the accounts dashboard.
Reporting updates - 19/03/2020
We've updated our reporting pages to allow client level reporting as well as network level. In addition, we've added a new report and changed a few:
- Meter hit-rate report - a report to see the % of meters with at least 1 read in a specified period. (new)
- Updated reports include: Missing meter read report, Active meters report, Consumption report, Payments received report, Account balance report, Property/account summary report, Last meter reading report, Aged debt report, Last billed report, Direct debit payment report.
Credit notes page update - 19/03/2020
We've updated our credit notes page to enhance the search and filtering capabilities, to make it easier to find specific credit notes.
Credit control correspondence page update - 19/03/2020
We've updated the user interface on the credit control correspondence page to make it easier to manage and view more records on a single page.
iPhone and Android apps - 14/03/2020
We've released a new, brand-able iPhone and Android app for consumers managed through Mabdeck. The app offers consumers the ability to manage their energy accounts, and lets clients choose the colours, logo and app name to complement their own brand.
End of year summaries - 15/01/2020
We've added end of year summaries for accounts on Mabdeck, to provide consumers with summaries of their annual energy usage and spend.
Consumer dashboard managament - 15/01/2020
We've updated the consumer dashboard management interface to make it easier to add, edit and remove consumer dashboard users.
Payment confirmation emails - 11/12/2019
We've added the option for payment confirmation emails, for payments received into Mabdeck where receipt confirmation is needed.
Configurable consumer dashboard pages - 11/12/2019
We've added the ability to configure and deploy the splash page for consumer dashboard logins for each client.
Accounts management updates - 13/11/2019
We've updated the accounts management page to make is easier to view account correspondence. We now also save searches between the accounts page and accounts summary, to make it easier to navigate through multiple accounts.
MBus Control - 13/11/2019
We've added a new service to Mabdeck for supply control. MBus control allows administrators to remotely toggle supplies on and off in properties, for use in a debt management process, control of void property supplies, or for maintenance. Requires specific onsite hardware.
Mini-statement emails - 13/11/2019
Consumers can now be automatically sent mini-statement emails when signed up to the consumer dashboard. The email gives basic statement information and directs users to login for full statement information.
Year on year consumption graph placeholder - 04/11/2019
We've added a new placeholder for year on year consumption that can be included on statements and correspondence.
Configurable consumption graph - 04/11/2019
We've updated the consumer dashboard consumption graph to give people more ability to play around with their consumption history. Consumers can now update the time period of the graph to see different trends in their weekly, monthly and yearly consumption.
Ready Manager data robot - 18/10/2019
A new data robot for importing outputs from the Kamstrup Ready Manager.
Faulty meter flags - 27/09/2019
Meters can now be marked as faulty in Mabdeck to mark equipment with known and confirmed faulty equipment before a meter exchange takes place.
Configurable auto-email address - 27/09/2019
You can now specify the email address for auto-emails generated in Mabdeck, to utilise your own organisations donotreply email address.
Accounts page updates - 27/09/2019
We've made changes to the statements and credit notes review section of the accounts page, and made it possible to credit and reverse statements directly from the account.
Izar Net data robot
A new data robot for importing outputs from the Diehl Izar Net.
Integration with Telr - 13/08/2019
Integration with Telr for consumer dashboard online payments through the Telr service.
Sticky Note - 13/08/2019
Sticky note added to accounts page, so you can pin important account notes to the top of the account. Useful for important vulnerability, security or account information.
Agresso report update - 30/08/2019
The Agresso report has been updated to include credit & debit transactions.
Welcome letter/email notification - 30/08/2019
We've added email notifications for welcome letters, so that consumers with dashboard access can be prompted to view and download their welcome letter, saving postage and paper!
Reports update - 12/08/2019
We've updated our reports to allow email as a scheduled output. We've also introduced high frequency reporting (down to 5 minutely), for report outputs for financial and energy analytics systems.
Guru integration - 12/08/2019
We've integrated Mabdeck with the Guru Systems hubs to complement our PAYG functionality. Mabdeck can now be used to manage Guru hubs alongside Secure hubs. Requires specific onsite equipment.
Arabic language translations - 18/07/2019
Arabic language translations have been added to the consumer dashboard!
Report updates - 03/07/2019
Report schedules can now be linked with notification groups to updated on successful and failed reports.
Izar centre data robot - 21/06/2019
A new data robot for importing outputs from the Diehl Izarcentre.
New user permission role - 10/06/2019
We've added a new user permission for "Network Administrators". Suitable for use with users that need access to network and hardware pages and data, but not consumer billing information.
Report updates - 10/06/2019
Scheduled report email confirmations now include a link to the generated report.
Recurring reminders - 03/06/2019
We've added recurring reminders to Mabdeck, so you can now schedule those recurring tasks to make sure you don't forget.
Additional contacts added to accounts - 03/06/2019
We've added additional account contacts, which can be viewed from the accounts page.
Payment cards updates - 23/05/2019
We've improved the payment card provision in Mabdeck.
- Payment cards can now be used for credit billing accounts as well as PAYG
- There is a new placeholder for the payment card number and bar-code to include on correspondence.
- Payment card details are now shown in the consumer dashboard
Configurable graph on consumer dashboard 12/04/2019
An energy consumption graph has been added to the consumer dashboard!
iPhone app - 14/03/2019
We've released a new iPhone app that can be used for consumer account self management.
Swedish language translations - 25/01/2019
Swedish language translations have been added to the consumer dashboard!
Master language files for consumer dashboard - 16/12/2018
We've added a master language file for the consumer dashboard! This allows us to easily configure the consumer dashboard to make additional language options available to consumers.
WorldPay integration - 15/11/2018
We've integrated Mabdeck with the WorldPay Online payment service. This allows you to use your own WorldPay Online account to take card payments through the consumer dashboard. Requires your own WorldPay Online account.
PayPoint file automatic importation - 12/10/2018
We can now automatically processes PayPoint payment files for Multipay and over the counter payments.
Secure Hub integration - 28/09/2018
We've integrated Mabdeck with the Secure Liberty 100 Systems to complement so you can manage your Secure PAYG hubs through Mabdeck. Requires specific onsite equipment.
PAYG Management in Mabdeck
We've added PAYG account management into Mabdeck, so we can integrate your meter and billing platform with your choice of PAYG hardware providers.
Mabdeck Version 1 release -30/08/2018
Our first release of Mabdeck for energy networking metering and billing!
You can use Mabdeck for administering your energy network metering and billing processes, including:
- Managing network and property details
- Managing your metering assets and importing, processing and validating meter reads
- Automatic processing of Elvaco readings files
- Creating and managing consumer billing accounts
- Generating and managing consumer credit bills for multiple utilities, and in multiple currencies
- Generating, scheduling and storing operational reports
- Managing payment methods, including direct debit payments and files
- Creating bespoke and automated credit control processes
- Generating consumer correspondence including welcome letters, credit control correspondence and statements
- Proving consumers with a convenient consumer dashboard to view and manage their accounts online
We've built Mabdeck to grow and evolve with us and our customers, so there is more to come!
If you want more information on what Mabdeck can do right now, and how to use it for your internal metering and billing, please get in touch at info@sycous.com.