Welcome letters or Key Facts information provide a notification upon account opening to ensure the consumer is aware of their supply.
This information is broken down into summary information derived from the client or network information as well as tariff data as detailed below.
More information on using placeholders.
Summaries: Contains different summary placeholders which can be used to summarise information on a welcome letter.
| Description | Placeholder | Variations/Further Information |
| Client Name | <<Client.Name>> | |
| Client Address | <<Client.Address >> | |
| <<Account.Title>> | <<Account.Title>> | |
| Consumer Full Name | <<Account.FullName>> | |
| Consumer Last Name | <<Account.LastName>> | |
| Consumer Billable Address | <<Account.Address>> | |
| Network Name | <<NetworkName>> | |
| Date of Welcome Letter generation | <<Date>> | |
| Billing Frequency | <<BillingFrequency>> | |
| Payment Terms (Days) | <<PaymentTerm>> | |
| Has the consumer dashboard account been set up. This will show as either true or false | <<HasVerificationCode>> | |
| List of all supply types against the property | <<SupplyTypes>> | |
| Unique Sign-up Code for Online Accounts | <<Account.UniqueSignupCode>> |
Tariff Data: Contains details for tariffs which are being billed for on this network. All placeholders within this section must be prefixed by <<rr_SupplyTypeRows>> and suffixed by <<er_SupplyTypeRows>>
| Description | Placeholder | Variations/Further Information |
| List of Supply Types | <<Supply Type>> | |
| Repeating Row - Standing Charges - Name as in Mabdeck - Standing Charge Rate |
<<rr_StandingCharges>> <<Name>> <<Amount>> <<er_StandingCharges>> |
|
| Repeating Row - Unit Charges - Name as in Mabdeck - Unit Charge Rate |
<<rr_UnitCharges>> <<Name>> <<Amount>> <<er_UnitCharges>> |