If you've set up an email action on a stage of Credit Control in Mabdeck then you're in luck! Email actions require almost no management at all.
Emails will automatically be sent out to a resident when they hit a stage of Credit Control with an email action. A note will be added to the account page for the resident at the same time, to log that the email has been sent.
You can check for a Credit Control email note on an account by clicking the Logs and Notes button on the account page for that resident. Click the system tab to view notes which have automatically been added to the account.
Click the note to view content. The note will show the date/time that the email was sent, as well as the content of the email.
You'll also be notified if an email is unable to send, due to no email address having been added to the account.
Click the Credit Control menu in the top-right of your screen, then click Unable to Contact to identify accounts where Credit Control emails were unable to send. Adding an email address to these accounts will ensure any future Credit Control emails are able to send successfully.
Further information?
If you're looking for information on setting up a Credit Control process, or details on what each of the Credit Control actions do, check out our other articles.